|Mountain Cabin in North Carolina
Being vocationally centered in pastoral ministry I was proud of the fictitious business name which I kept to myself. A residential window washing service called, "Wash Your Sins Away" was descriptive and expressive. A search of the internet did not reveal another business with that name. I never wanted my independence, reasonable pricing, and enjoyment to be ruined by dedication to a named business. Extra cash, work on my schedule, creativity, being outdoors, and the seasonality were too satisfying to trade for a quirky and catchy name.
The hours of washing a small portion of the array of window styles, designs, locations, and price ranges provided ample time for contemplation. Pivotal insights I discovered which are as important as reflective glass:
#1 Windows were invented to be barriers which allow natural light to enter a space. Think of them as transparent walls. You can see through them from either side. However, their purpose is to brighten a dark space while allowing the outside environment to remain outside.
|Dirty window - job security
#2 Windows are always dirty. Debris from either side stains, streaks, spots, and scratches the glass. The windows may appear clean for a brief period of time. However, in a brief time or with closer examination the imperfections on the window appear.
#3 Most people emphasize wanting the outside of the windows cleaned. Some clients want interior and exterior washing. Yet, most notice the external imperfections and want them removed. We are used to looking through glass rather than at glass.
Part of providing quality service involves being part perfectionist. The glass needed not only to be clean, but spotless. Bird droppings, bug splatter, shadows in the window corners all needed to be removed. These standards created frustration, anxiety, and stress. Did I say this side hustle was enjoyable? What if I missed a spot? What if it rained in a couple days? What if the scratches were already on the window, but the owner blames them on me? Perfection has a price and I did not charge for it. My goal was to be calm and friendly on the outside making the job look easy. Inside, the negative self-talk was screaming.